1. Who we are
Salis Arabic provides Arabic-language learning programs in Canada and online. In this policy, “Salis,” “we,” and “our” refer to Salis Arabic and its authorized team.
2. Information we collect
- Contact and account details, such as names, email addresses, phone numbers, and login information.
- Enrollment and learning information, including age group, language level, goals, attendance, assessments, and progress.
- Messages, consultation requests, forms, feedback, and other information you choose to send us.
- Payment and transaction records. Payments may be handled by payment providers; we do not intend to store complete card details.
- Technical and usage data, including IP address, browser, device, language preference, referring page, and site interactions.
3. How we use information
- To respond to enquiries, arrange consultations, process enrollment, and deliver learning services.
- To personalize learning, communicate progress, manage schedules, and support learners and parents.
- To process payments, maintain records, improve the website, prevent misuse, and protect our services.
- To send service messages and, where permitted, relevant updates or marketing that you can opt out of.
- To meet legal, regulatory, accounting, and safeguarding obligations.
4. Children and parental involvement
Many Salis programs serve children. A parent or legal guardian should provide or approve a child’s personal information and enrollment. We seek to collect only information reasonably needed to provide and safeguard the learning service. A parent or guardian may contact us to review, correct, or request deletion of a child’s information, subject to legal and record-keeping requirements.
5. When we share information
We do not sell personal information. We may share only what is necessary with trusted providers that support hosting, forms, communications, learning platforms, payments, analytics, or security; with instructors and authorized personnel; when required by law; or as part of a business reorganization where appropriate protections apply.
6. Cookies and analytics
We may use essential cookies to operate the website and optional technologies to remember preferences, understand performance, and improve the experience. Browser settings can block or remove cookies, although some features may not work correctly afterward.
7. Storage, security, and retention
We use reasonable administrative and technical safeguards. No online system is completely secure. We keep information only as long as reasonably needed for the purposes described here, including educational, contractual, safety, tax, dispute, and legal requirements, then delete or anonymize it where appropriate.
8. Your choices and rights
Depending on applicable law, you may ask to access, correct, or delete personal information, withdraw consent, restrict certain uses, or stop marketing communications. Some information may need to be retained where the law or an active service relationship requires it.
9. Third-party services and international processing
Our website and classes may use external platforms or link to other sites. Their own policies apply to their services. Some providers may process information outside your province or country, where different privacy laws may apply.
10. Changes and contact
We may update this policy when our services or legal obligations change. The date above identifies the latest version.
For privacy questions or requests, contact info@salisarabic.com.